Solutions Rooted in Small Business • Scalable business outsourcing solutions with a true transparency model.
YOUR IDEAL BUSINESS OUTSOURCING SOLUTION
Metrics Call Services is a globally situated business outsourcing company that offers a wide range of services and solutions that are designed to make your life easier and your business more profitable.
Rooted in hands-on customer service, the founders of Metrics Call Services realized that a system did not yet exist in the marketplace that could efficiently handle their internal support needs. So, they created one!
Applying what they had learned by managing their own support, the MCS team developed a robust business outsourcing and customer support model that eliminates the disconnect between the brand and call centers by providing full visibility, complete control, and proactive measures to attract and retain customers.
At Metrics Call Services, our mission is to help e-commerce and continuity businesses improve efficiency, productivity and profitability through outsourced solutions.
PREMIUM SUPPORT AT AN AFFORDABLE PRICE
Providing consistently amazing customer service while maintaining a thriving business is hard. It requires lots moving parts and talented individuals to make it happen. But, at Metrics Call Services, we believe that you can still have your great customer service and a finely tuned business, too.
Over the years, we have mastered the perfect formula for providing stellar service and minimizing disputes for continuity programs and e-commerce businesses. We have found that an outsourced model provides maximum value at an affordable price, allowing you to reinvest your time and money into other departments to better scale your business.
Our expert agents and management team have a consistent track record of providing exceptional results using proven scripting and proactive measures.
READY TO ENHANCE YOUR BUSINESS FROM THE INSIDE OUT?
Get in touch with us today to find out how the experts at MCS can help streamline your business processes for higher profits and efficiency. We can be reached by calling (844) 637-9743, or email us at info@metricscallservices.com
